We hope that you will be just as stoked on your purchase as we are! But if the size doesn't fit, or there's a defect, we'll swap it out for you within 15 days!
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
Ordered a small but need a medium? Can't decide between two designs? We offer easy-breezy exchanges within 15 days of your purchase. The item must be unused and in the same condition that you received it. If you need to exchange an item, just send us an email at firstname.lastname@example.org and we'll take care of the rest.
To return your product, you should mail the item to the Be Kind Vibes address on the confirmation email. Our mailers are reusable, so please help us reduce waste by reusing the same packaging.
We'll also cover the shipping cost! Once the return has been finalized, we'll send out a shipping label to the email address provided during your order.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.